Privacy Policy
This Privacy Policy describes how Harmonic Resonance Studios ("we," "us," or "our") collects, uses, and protects your personal information when you visit our website, use our services, or otherwise interact with us. We are committed to protecting your privacy and ensuring the security of your information.
Information We Collect
We collect several types of information from and about users of our website and services, including:
- Personal Information: This includes information that can be used to identify you, such as your name, email address, phone number, and postal address. We collect this information when you contact us, book a session, subscribe to our newsletter, or fill out a form on our website.
- Payment Information: When you book a recording session or purchase other services, we collect payment information, such as your credit card number or other financial details. This information is processed securely through our third-party payment processor, Stripe, and is not stored on our servers.
- Technical Information: We automatically collect certain technical information when you visit our website, including your IP address, browser type, operating system, referring website, pages you viewed, and the dates/times of your visits. We use cookies and similar tracking technologies to collect this information.
- Audio and Visual Content: If you use our recording services, we will collect audio and visual recordings of your performances. We treat these recordings with the utmost confidentiality and use them only for the purposes of providing our services to you.
How We Use Your Information
We use your information for various purposes, including:
- Providing and Improving Our Services: We use your information to schedule recording sessions, provide audio mixing and mastering services, respond to your inquiries, and improve the quality of our services.
- Communicating with You: We may use your email address or phone number to send you updates about your booking, information about new services, or promotional offers. You can opt-out of receiving marketing communications at any time by clicking the "unsubscribe" link in our emails or contacting us directly.
- Personalizing Your Experience: We may use your information to personalize your experience on our website and provide you with content that is relevant to your interests.
- Analyzing Website Usage: We use technical information to analyze trends, administer our website, and gather demographic information about our user base as a whole. This helps us understand how users interact with our website and improve its performance.
- Legal Compliance: We may use your information to comply with applicable laws, regulations, and legal processes.
Sharing Your Information
We may share your information with third parties in the following circumstances:
- Service Providers: We may share your information with third-party service providers who assist us with payment processing, website hosting, email marketing, and other essential business functions. These service providers are contractually obligated to protect your information and use it only for the purposes of providing services to us.
- Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request, such as a subpoena or court order.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity. We will notify you via email or a prominent notice on our website if such a transfer occurs.
- With Your Consent: We may share your information with third parties with your explicit consent.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect technical information about your browsing behavior. Cookies are small text files that are stored on your computer or mobile device when you visit our website. We use cookies for various purposes, including:
- Essential Cookies: These cookies are necessary for the operation of our website and enable you to access certain features, such as logging into your account or making a purchase.
- Performance Cookies: These cookies collect information about how you use our website, such as which pages you visit most often and whether you encounter any errors. We use this information to improve the performance and usability of our website.
- Functionality Cookies: These cookies allow our website to remember your preferences, such as your language settings or login information. This enhances your user experience.
- Advertising Cookies: We may use advertising cookies to display relevant ads to you on our website and other websites. These cookies track your browsing behavior across different websites and collect information about your interests.
You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. However, please note that blocking or deleting cookies may affect the functionality of our website and your ability to access certain features.
Data Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include:
- Encryption: We use encryption to protect sensitive information, such as payment details, during transmission.
- Firewalls: We use firewalls to protect our servers from unauthorized access.
- Access Controls: We restrict access to your information to authorized personnel only.
- Regular Security Audits: We conduct regular security audits to identify and address potential vulnerabilities.
Despite our best efforts, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.
Your Rights
You have certain rights regarding your personal information, including:
- Access: You have the right to request access to the personal information we hold about you.
- Correction: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
- Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
- Objection: You have the right to object to the processing of your personal information for certain purposes, such as direct marketing.
- Restriction: You have the right to request that we restrict the processing of your personal information in certain circumstances.
- Data Portability: You have the right to request that we provide you with a copy of your personal information in a structured, machine-readable format.
To exercise your rights, please contact us at [email protected] . We will respond to your request within a reasonable timeframe.
Children's Privacy
Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately, and we will take steps to delete the information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Effective Date" at the top of this page. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Harmonic Resonance Studios
123 W Hubbard St, Suite 400
Chicago, IL 60654
Phone: (312) 555-7777
Email:
[email protected]
Effective Date: October 26, 2025